Context Is the Agent.
Preconfigured agents underwhelmed until we fixed placement and context. The lesson: where the agent sits, and what it knows about how you work, matter more than swapping models.
Insights
Insights from Zen & the Art of Procurement Automation
A curated index. No second CMS. The writing lives on Substack. The cards here point at the live essays.
Featured
Zen & the Art of Procurement Automation
Field notes on intake, context, and process before AI. Not a product brochure.
Memory Is Not a System.
Sales keeps every call in a CRM. Buyers often keep memory and a shared drive. Here is a systems-agnostic setup that links vendors, reps, calls, and tasks so the record compounds, and AI finally has something real to read.
AI Scales What You Already Have.
If your procurement process is a mess, automation does not clean it up. It runs the mess faster. AI readiness is mostly an operating-model problem: write the rails before you deploy the agent.